Controlling in real-time the outcome of your operations grants high standards of service, ensuring greater professionalism in your company.
Using digital maintenance forms, certifies your service, provides more info on replacement parts used, facilitating your technicians in individuating quickly whether maintenance falls or not under guarantee.
Schedule maintenance operations and manage unscheduled interventions, sending notifications in real-time to your technicians.
More effective processes
- Your operators and their way to support clients determines the reputation of your company, if a customer receives an unsatisfying service, your company reputation is compromised;
- Having an history log, containing all operations performed, with attached pictures and documents, assures your maintenance to be quicker and complete;
- Being quick at communicating informations enhances your administration processes, allows you to manage your guarantees more efficiently and to analize your market more accurately;
- Organizing replacement parts and assets available to your operators, makes your company more productive, avoiding waste of time and resources.
Benefits for your office
Thanks to the Agenda function, scheduling maintenance and tasks to be performed is quick and easy. Furthermore, it is possibile to upload a list of periodical operations.
Exchanging data relevant to setup and maintenance, between operators and the office is managed in real-time, according to terms of contract and maintaining your service precise and punctual.
TDox app allows you to take pictures in order to determine guarantee status of a equipment and machineries, record GPS coordinates in order to certify your operation and barcodes to scan replacement pieces and assets code.
The outcome of scheduled and unscheduled maintenance can be monitored directly from the office, without hampering your operators work. Relevant data will be always consultable and exportable in order to ease administrative processes.
of the app
Ease of use
Using TDox doesn’t require any training and its use is within everyone’s reach. Furthermore, the app supports more languages.
Other than allowing you to manage different tasks of your company with a unique app, it is possible to create autonomously digital forms entirely customizable.
Integrations services allow TDox to exchange information with software already used within your company, exchange with them information such as clients, commissions, materials, assets, vehicles and data regarding completed operations.
All in one app
Other than filling forms, the app allows you to check for additional information for each single client, system or equipment, such as documents, maintenance logs or pictures of replacement parts used.