Coordinate scheduled and unscheduled maintenance, sending notifications to your operators.
A faster communication of information will allow you to receive immediately the outcome of your support, guarantees status and analize current situations.
By verifying your operators activity, you guarantee a high standard of service and accurate professionalism.
More effective processes
- Your operators and their way to support clients determines the reputation of your company, if a customer receives an unsatisfying service, your company reputation is compromised;
- Having an history log, containing all operations performed, with attached pictures and documents, assures your maintenance to be quicker and complete;
- Being quick at communicating informations enhances your administration processes, allows you to manage your guarantees more efficiently and to analize your market more accurately;
- Organizing replacement parts and assets available to your operators, makes your company more productive, avoiding waste of time and resources.
Benefits for your office
Thanks to the Agenda function, scheduling maintenance and tasks to be performed is quick and easy. Furthermore, it is possibile to upload a list of periodical operations.
Exchanging data relevant to setup and maintenance, between operators and the office is managed in real-time, according to terms of contract and maintaining your service precise and punctual.
TDox app allows you to take pictures in order to determine guarantee status of a equipment and machineries, record GPS coordinates in order to certify your operation and barcodes to scan replacement pieces and assets code.
The outcome of scheduled and unscheduled maintenance can be monitored directly from the office, without hampering your operators work. Relevant data will be always consultable and exportable in order to ease administrative processes..
of the app
Ease of use
TDox can be used on smartphones and tablets, using it is easy and intuitive and it doesn’t require any training. Filling a form on TDox is as easy as sending a Whatsapp message.
Other than allowing you to manage different tasks of your company with a unique app, it is possible to create autonomously digital forms entirely customizable.
Integrations services allow TDox to exchange information with software already used within your company, exchange with them information such as clients, commissions, materials, assets, vehicles and data regarding completed operations.
Your employees work is never interrupted due to lack of connectivity, as the app works both online and offline. Furthermore, it is possible to sent notifications for time sensitive information or unscheduled operations.