workforce management

How much is a well-organized workforce management (WFM) important for a company? Well, if we think that a workforce management system allows companies to get insights for what concerns specific business metrics, as the exact number of employees needed to complete a particular task at a given time of the day, week or month, we can say that a good workforce management is quite important, and it can make the difference to scale your business.

However, what is a WFM by definition? TechTarget defines it as “an integrated set of processes that a company uses to optimize the productivity of its employees. WFM involves effectively forecasting labor requirements and creating and managing staff schedules to accomplish a particular task on a day-to-day and hour-to-hour basis”.

WFM brings different benefits, since it improves employee productivity, it includes better labor planning, lower operational costs, and efficient time. Moreover, it increases operational agility, so if production schedules and market demands change, organizations can smoothly assign people with the right skills at the right time. In the meantime, WFM helps improve employee morale due to a better transparency and well-informed managers.

In this article we want to focus on the importance of having a workforce management software and consequently giving you 6 reasons to choose TDox as your workforce management software. Let’s start!

1.   A Multi-Experience Development Platform

The first reason to choose TDox as your workforce management software is its multi-experience feature. What does it mean? Essentially, a multi-experience development platform (MXDP) like TDox allows you to digitize business processes and it makes them available on various devices.

As a matter of fact, with TDox you can build business apps or create workloads, for instance, and then you make them available on smartphones, tablets, barcode driven devices, rugged devices, and even smart glasses. Consequently, your employees may collect data in real time by simply using a smartphone which gives you the chance to be always updated on the status of a task, so you can allocate new people if there are delays or downtimes.

Thanks to the TDox Agenda you may warn your workforce about urgencies, deadlines, or schedule changes or simply about the daily tasks to be performed. In fact, you can create a workload (read the full guide about TDox Workloads here) on webapp and then this is automatically sent to the employees who receive on their smartphone or tablet the task that has to be performed, so they can get rid of other dispersive communication tools like emails or instant messaging software, because they have all in one single platform.

2.  Low-Code Development    

The second reason is the possibility to build apps in low-code mode. Actually, with low-code anyone can create applications without having a programming background. You don’t have to focus on the syntax of the code, because low-code allows you to visually build your apps which makes the app creation process even faster and simpler.

According to this, we have final users of apps who become the developers, so they have a deep knowledge about the business needs. Additionally, you have more specific and pertinent applications because they now collaborate with IT department. Ultimately, low-code technology marks the entrance of citizen developers who can create much needed apps, thanks to a simpler development path.

In this sense, with TDox you build applications for your workforce and rapidly modify them in case of problems, mistakes, or errors. This represents a big plus that allows you to make changes according to the feedback you receive from your workforce in order to offer them the best way to perform their tasks. Another helpful solution to ensure that your employees can work with ease and to create a safe environment where people can get satisfaction for what they do, because they’ve got the right tools to work.

3. Specific Solutions

Speaking of the use of right tools, the third reason to choose TDox as a workforce management software is because it offers specific solutions. When we talk about digitization, we mean the process of changing from analog to digital form. Therefore, if your company has adopted digital tools, does it mean that now it is digitized?

Well, technically yes, but we need to make a step forward. We explain better: if you work in the logistic sector, creating forms with programs like Microsoft Office (which means Word, Excel and so on) or similar is possible, but it means that you’re adapting yourself. These programs are wonderful, but they’re very generic because they have to satisfy different kinds of necessity. Furthermore, a preliminary knowledge of the Office tools is required, and this means you have to train your employees.

For this reason, TDox offers specific solutions for the 4 main sectors in which the platform operates, which are:

  • Construction Industry
  • Maintenance Operations
  • Logistic Sector
  • Quality Control Activities

Using the right tools which are specific for your company needs is fundamental, since they allow you to achieve your business goals in a faster and better manner.

workforce management

4. It’s a Super App

If “Super App” makes you think about an app with tights and cape (like Superman), we’re sorry, but it’s nothing like this. In contrast, a super app can be considered as a repository of apps where all the applications you build are contained. A point of reference that allows you to avoid any dispersive organization and, consequently, to have in a single place all you need to work (if you want to know more about super app, read this article here).

Then, when you create applications for your employees, they’ll be able to find them all inside the TDox super app, without the need to download multiple apps to perform different tasks. What kind of apps can you create with TDox? Here some examples:

  • Construction Site Inspection Report
  • Equipment Management
  • Inspection Checklist
  • Maintenance Test Report
  • Proof of Delivery (POD)
  • Work Order
  • Bill of Lading (BOL)
  • Expense Report
  • Order Picking
  • Products Traceability
  • Purchase Order Request
  • Sampling Reports

Of course, you can gather them under macro-categories according to your company needs, so, for instance, all the maintenance apps will go under the maintenance macro-category, and so on.

5. Always Connected

Another characteristic that makes TDox your perfect workforce management software is the fact that it’s native offline. Basically, its engine is set on your mobile device which means that if your employees need to work in places where connection is low, they can keep doing it without worrying about losing data or without speed complication. It will be enough synchronizing data as soon as they get access to an internet connection.

Think about a delivery driver that has to deliver some goods in a place located in the mountainside. In these areas, internet connection can be very low or absent, but with TDox he/she can perform his/her tasks without any complications. In this way, you always have correct data, you avoid delays, and you get rid of mistakes regarding information like employees’ working hours when you have to cover the payroll.

6. Automation of Processes

Last, but not least, the sixth reason regards the automation of processes offered by TDox. We’ve mentioned it before when we talked about the possibility to create workloads which are automatically sent to the mobile devices of the employees with the tasks that have to be performed.

Anyway, there’s more. In fact, with the use of robotic process automation (RPA), TDox automates processes like data entry and communication, but it also facilitates the data collection, because the platform helps you compile forms by suggesting the right option to accelerate this activity.

Relating to the automation of data collection, TDox has just implemented the use of augmented reality (AR) combined to the artificial intelligence (AI) through the use of the optical character recognition. Thanks to these technologies, it’s possible to frame a piece of text with the camera of your smartphone and TDox will be able to identify the different text blocks by updating in real time what the user can see as soon as he/she moves the hand on the framing. Once this will be done, the user will be able to choose some of them which will be connected, and they’ll give value to the form. Eventually, the user will have the possibility to modify the text if it’s necessary.

Choose TDox and digitize your Workforce

Don’t waste time, choose TDox and digitize your workforce. You have to know that signing up is free and then, if you want to harness all the benefits of TDox, you can monthly or yearly subscribe to the platform as it happens for other subscriptions like Netflix or Amazon. It’s up to you to decide to stop using TDox or to continue to take advantage of it.

In conclusion, if you have any questions, do not hesitate to contact us to know more about TDox and what it can do for you. Furthermore, if you are interested in seeing what TDox looks like in action, request a free demo, and discover a new world of opportunities.
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