digitization in business

How much is digitization in business important? Surely, companies that digitally transform have more chances to do better rather than ones that still struggle to adopt digital tools. Pandemic has been a very turning point for many enterprises, in fact, according to World Economic Forum “for all the companies that lost out to COVID-19-induced low consumer demand, there were many companies that were able to leverage digitalization and digital transformation to come out on top. A lot of retailers were able to ramp up online presence as demand for e-commerce rose. Gyms were able to launch live fitness classes for their members through their own apps and on social media. Ride sharing and delivery platforms were able to expand services to other sectors and helped them to move online”.

Therefore, getting digitized is a big opportunity for IT leaders if they do not want their companies to disappear and, in order to do so, their organizations need to be agile. What do we mean with agile? Basically, agility for a company refers to how fast it can respond to opportunities and its ability to adapt quickly and flexibly to the market changes. Obviously, quicker you are agile quicker you can catch customers needs.

For this reason, digitization in business gets more importance and this is linked to the digital transformation that is involving the majority of organizations, from public sector agencies to governments and organizations which face challenges such as pollution and aging populations. Actually, according to CIO.com “Digital transformation marks a rethinking of how an organization uses technology, people, and processes in pursuit of new business models and new revenue streams, driven by changes in customer expectations around products and services”.

In this sense, automation results to be a big boost to the digital transformation, therefore enterprises should start adopting automation technologies that can help to improve every aspect of the organization. What is automation? What are the tools that can support you to digitize your business? Read on to find out more about it.

Automate and digitize

As we said, automation can be a helpful solution to get digitized and the reason is clear: automate processes means entrusting to robots and freeing up your employees from boring and tedious tasks. Furthermore, when we refer to automation, we cannot omit intelligent automation and what it involves, that means robotic process automation (RPA) and business process automation (BPA). These are technologies that can ensure a greater efficiency and an improvement of productivity and accuracy.

In particular, RPA is, according to Gartner, “a noninvasive integration technology used to automate routine, repetitive, and predictable tasks through orchestrated UI interactions that emulate human actions”. It can be divided in two types: assisted RPA, in which bots are deployed on an individual desktop and human workers accomplish certain aspects of the task, relying on the bot to do other more complex part of the process; unassisted RPA, in which bots are deployed on a centralized server, allowing manual control. This RPA automate end-to-end tasks from a central point of control.

For what concerns BPA, we can take again Gartner’s definition which says that “Business process automation (BPA) is defined as the automation of complex business processes and functions beyond conventional data manipulation and record-keeping activities, usually through the use of advanced technologies. It focuses on “run the business” as opposed to “count the business” types of automation efforts and often deals with event-driven, mission-critical, core processes. BPA usually supports an enterprise’s knowledge workers in satisfying the needs of its many constituencies”. When you implement BPA software, each step in the process triggers the next one, so you can create an entire workflow for core parts of your business.

Moreover, a digitization business implements automation technologies like these so it is possible to increase employee satisfaction, because they can be assigned in works that can be more matched to their talents. More satisfied and happier employees are a significant breakthrough that consents to your enterprise to gain benefit from them.

digitization in business

TDox automates your workforce processes

Digitization in business can be achieved through the use of automation, but to do so you need the right software which can provide you automation tools that suit for your specific needs. For this reason, TDox is the perfect ally to get digitized, because thanks to its functionalities supports you in the digital transformation. If you are asking what TDox is, well we are talking about a multiexperience development platform (MXDP) that uses low-code technologies to simplify the creation of apps.

As a matter of fact, TDox aims to create automation solutions in order to have well-organized and simple procedures among the various departments of a company, which is very important since it can be considered as the first step to make in order to offer the best possible product or service. Hence, TDox’s target is not the simple customer, but the employee and the activities he or she has to do.

Helpful tools that TDox can offer is the agenda, with which you plan your activities, and which sends you notifications to remind you deadlines, schedule changes, or urgencies. Then, TDox is integrated with your camera device (smartphone or tablet). Since it is a MXDP, it is possible to use its functionalities and tools from different devices, so you can use your camera to take pictures that you can add on your reports or read barcodes.

In addition, you need to know that TDox engine is native offline, that means it is set on your mobile device. Indeed, companies can have connection problems, especially if they work in parts of the world where connection is low. Therefore, with TDox you have your BPA tools on your device, and you can work offline without any speed complications. You only have to synchronize your data as soon as you get access to an internet connection.

Add to this, we can implement any feature that is not available in TDox in your own customized version of the software (XP or Private Cloud) hosted on your cloud. Its high level of customization allows you to customize your applications exactly as you require: add color, logo, and all the features that you need can be implemented. Automation, integration, and cloud capabilities are some of the features that TDox can guarantee you to improve your internal business processes.

Different possibilities with TDox

Increase the level of productivity and the employee satisfaction to accelerate the digital transformation. TDox represents a big ally for what concerns digitization in business, so do not miss the opportunity to automate your process thanks to user friendly tools that TDox can provide you.

RPA, BPA, low-code technology and a 360° experience allow you to get digital and be competitive in this new business and economic environment post pandemic.

Take advantage of our peculiar application development, we help you to achieve your rapid development goals. Our technicians are here to support you and lead you to create your own automation process.

Do not hesitate to contact us to know more about TDox and what it can do for you. Furthermore, if you are interested in seeing what TDox looks like in action, request a free demo, and discover a new world of opportunities. We’re low coding your business apps!

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