THE IMPORTANCE OF AUTOMATION AND CONTROL: HOW TO GET THE BEST FROM RPA AND BPA

We discussed in other articles the importance of automation and control and how they can affect your work. Unfortunately, many organizations are not digitized yet and they are struggling to finally get digitized. In this sense, automation can be a real boost and accelerator to your digital transformation.

First of all, let’s try to understand why a company should digitally transform by analyzing our global context. Consider the Covid-19 pandemic we are still facing and the effects that it caused. A long period of crisis where some companies are doing better than others and some other companies are better than before. How is it possible?

According to World Economic Forum “The answer to this lies in one of the key indicators of the ongoing transition: it tends to be those companies that had already successfully implemented digital transformation and platform-based business models, or those that were able to quickly adopt digitalization. Companies that do not digitally transform will be left behind and will cease to exist”.

Digital transformation was always essential for business, but now, in our current scenario, this journey has become urgent and critical if firms want to emerge successfully and profitably. For this reason, the importance of automation and control is even higher. In fact, as a Pegasystems’ survey reports, 63% of global executives says that automation (in particular, robotic process automation, RPA) is a major component in digital transformation.

What does it mean? Well, basically that solutions like RPA and BPA (business process automation) can help you to digitize and get through this crisis. Read on to know more about RPA and BPA and how they can improve your work.

RPA OR BPA?

Robotic process automation and business process automation are critical parts of digital transformation initiatives. Thanks to them, human error is virtually eliminated, and the task are automated. In this way, you get an improvement of accuracy of your processes and you can reduce costs significantly. Furthermore, employees will be free from their manual work, which means they can focus on more strategic and innovative tasks. Ensuring a greater efficiency is not only better for your employees, but it is also necessary to offer a better customer experience.

What is the difference between RPA and BPA? Basically, RPA is a type of technology where robots manipulate and communicate with business systems and apps to streamline processes and reduce the burden of human employees. An example? Take the process of call center: the agent usually gets a call and takes all the relevant information. The conversation is long, and it takes precious time away from the agent, but also to the customer. With RPA, the agent can focus on customer’s needs while software robots automatically and quickly access multiple systems to process the data they need.

On the other hand, BPA takes the repeatable processes like transferring files, generating reports, or extracting data from unstructured sources and automates them from one central location. When you implement BPA software, each step in the process triggers the next one, so you can create an entire workflow for core parts of your business. An example is the use of automation in HR department to simplify the hiring process. When a new employee is hired, an automatic mail is sent with the necessary information and your BPA software extracts the data and creates user accounts and passwords in Active Directory.

As you can see, the use of automation allows to avoid any waste of time and paper, to get more precise information, and to meet the needs of any organization. Benefits like these underline once more the importance of automation and control.


TDOX AUTOMATES YOUR BUSINESS

Discover a new way to manage your operations with TDox. Simplicity and transparency are keywords in TDox, which uses automation to offer you the right solution to work better. No more paper, manage your activities from your pc, smartphone, or tablet and get the full multi-experience that TDox can give you.

TDox automation helps you across the full spectrum of enterprise needs because it goes from easy configurable robots for desktop automation, to scalable platform for comprehensive enterprise automation. Furthermore, you can get access to all the TDox tools.

With drag-and-drop you automate more processes and make the creation of apps and forms easier than ever. In addition, we can implement any feature that is not available in TDox in your own customized version of the software (XP or Private Cloud) hosted on your cloud.

Moreover, you have an agenda to organize your work and plan all the activities you have to do. Thanks to the agenda, also communication is simplified because you can send a simple notification to your employees advising them about news, schedule changes, or urgencies.

Eventually, you have at your disposal also dashboards to manage the operations in your company by controlling the work progress any time you want, by smartphone or tablet. Useful tools to get your work automated and simpler.

GET DIGITIZED, CHOOSE TDOX

As you could understand, the importance of automation and control is very high and with TDox you can finally get your digital transformation. Take advantage of TDox automation and get what you need for your enterprise: scalability, security, and governance.

TDox allows you to do so with its robotic process automation. Being ready to face the future is one of the most important goals that companies need to achieve nowadays. Embrace TDox and be prepared to get into the digitization.

Thanks to our peculiar application development, we help you to achieve your rapid development goals. Our technicians are here to support you and lead you to create your own automation process.

Do not hesitate to contact us to know more about TDox and what it can do for you. Furthermore, if you are interested in seeing what TDox looks like in action, request a free demo, and discover a new world of opportunities. We’re low coding your business apps!



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